Emergency Department Workflow Simulation

Is my overcrowded ED caused by crowding in the rest of the hospital, leading to "boarders" who are held in the ED until a bed opens up in an inpatient unit? What if admission processing time was reduced by one hour? By 2 hours?

 Are my physicians underutilized because there aren't enough beds? Would adding one bed decrease patient time-in-system and increase physician utilization? What about two beds?

 What's my expected loss in revenue if we have to divert patients because of overcrowding? What would I have to change to reduce/ eliminate diversion? Lab or X-ray turnaround time? Physician scheduling? Specialist on- call response times?

 If I have the physician perform the initial triage, I may reduce the metric of "time to see a doctor", but what is the effect of total patient time-in- system? Shorter? Longer? Would I have to increase the number of scheduled physicians? What about the metric "time to assessment?"

 Workflow simulation application designed specifically for Emergency
 Departments

 Simulates the activities and work flows of Emergency Department
 physicians and clinicians

 Quantitatively describes patient throughput and physician utilization

 Determines the probable effects of changes in:
  Lab or X-ray turnaround times
  Admit or discharge processing times
  Physician scheduling
  Number of Beds
  Consult Delays
  Transfer Delays

 Calculates the expected changes in:
  Abandonment rate
  Patient Time in System
  Physician Utilization